Dashboard
   
 

My Account: Administrator
Account Options: Administrator
My Account: Real Estate Agent

   
  Agent Profiles & Management (Admin)
   
 

Create An Agent
Agent's Listed Properties

   
  View Property Listings
   
 

Edit
Delete
Reactivate Yes

   
  Edit Property Listings
   
 

Edit Listings  
Set Image Main
Delete Image

   
  Create Property Listings
   
 

Add New Listing  
Upload Images
Set Image Main

   
  Using & Buying Property Listing Credit
   
 

How Listing Credit Works
Assigning & Removing Credit from Agents

   
  Keywords
   
 

Keywords & Text Messages

   
  Signage
   
 

Ordering Signs

   
  Further Information
   
  For further information: support@mycityphone.co.uk
   
   
  Dashboard | Back to Top
  My Account Details: Administrator
   
 

This panel shows you a breakdown of the information associated with your account.

No Agents Listed: The number of agent profiles that you have associated with your company.

No Properties Listed: The total number of properties listed by all of your agents.

No Listing Credits: The number of property credits you have available to create 'property listings' with.

   
  Account Options: Administrator
   
 

Admin Agent Priviledges: This determines whether or not your administrator account can also be used as an Agent Account.

Switch to Agent Profile: If you have enabled your administrator account to operate as an 'Agent' this option will automatically log you in as an agent.

   
  My Account: Real Estate Agent
   
 

No Properties Listed: The total number of properties that you have created.

No Listing Credits: The number of property credits you have available to create 'property listings'.

Keywords: The Keywords used to promote you and your listings.

Short Code: The number that potential buyers will text message the keyword into.

Listing credits are obtained in one of two ways. 1) An Agent can purchase more listing credits when the Buy More Credit link appears on the main page under No. Listing Credits. 2) These credits are assigned by the Administrator for your Real Estate Agencies Account.

   
  Agent Profiles & Management | Back to Top
  Create An Agent Profile
   
 

Creating an agent profile allows an individual to manage their own property listings.

   
  Agent Properties
   
 

An agent can create listings, edit listings, upload photos, pull reports, purchase credits as well as create and manage keywords.

   
  View Listings | Back to Top
  Editing a Listing
   
 

Click on Edit to edit the listing.  You can edit all aspects of the listing.  You can also add and delete photos.

   
  Deleting a Listing
   
 

To delete a Listing, click on Delete.  You will then be prompted for a reason.  Simply choose Sold, Pulled from market or Other and click Update.  The listing will release the keyword and move down to the Previous Listing area on the screen.

   
  Reactivating a Listing
   
 

To Reactivate a Listing, click Yes next to the Listing. You will then be prompted to assign and keyword. Once you've selected a keyword, click on Assign.  This action will reactivate the listing.

   
  Edit Listings | Back to Top
  Editing a Listing
   
 

Click on Edit to edit the listing.  You can edit all aspects of the listing.  You can also add and delete photos.

   
  Set Image as Main
   
 

To set an image as Main, click on the radial button under the image, scroll down to the bottom and click update.

   
  Deleting an Image
   
 

To delete an Image, click Delete next to the image. Then scroll down to the bottom of the page and click update.  This action will delete the image. To delete the Main image, you will need to promote an image to Main.  This action will move the image to a supporting image role where it can be deleted.

   
  Create Listings | Back to Top
  Create a Listing
   
 

To create a listing click on Add New Listing.  Only an Agent can create Listings so, you must be logged on as Agent to create Listings.  You can create a title for your listing, set the price, add the MLS number, select the number of bedrooms and bathrooms as well as upload photos and add custom comments.

   
  Upload Image
   
 

You can add (5) images to any listing.  The main image will display first. To add an image, simply click browse to pull up the upload image box.  Then browse your local computer and click on the photo.  Next, add a caption for your image like "Front of House" or "Recently upgrade kitchen".

   
  Set Image as Main
   
 

To set an image as Main, click on the radial button under the image, scroll down to the bottom and click update.

   
  Using & Buying Property Listing Credit | Back to Top
  How Listing Credit Works
   
 
  1. Creating a Property Listing Costs 1 Credit.
  2. Publishing a Property spends a Credit.
  3. If a Property Listing is deleted and the Property Listing has not been published, the credit will be redeemed.
  4. If a Property Listing is published and is later deleted, the credit is redeemed.
   
  Assigning & Removing Credits from Agents
   
 

For an Agent to be able to List Properties they must have credit(s) assigned to their account.

An Agent can purchase their own listing credits.

An Admin can purchase credits for their company and assign them to specific agents linked to their company.

An Administrator can add to or subtract from an Agent's Credits.

Credits added to Agent's Profile are subtracted from the Agency's Credit Amount.

Credits removed from an Agent's Profile are added to the Agency's Credit Amount.

   
  Keywords | Back to Top
  Keywords & Text Messages
   
 
  1. Keywords are made of a pair of words, a Prefix & the Keyword.
  2. The prefix Agent is used on all keywords
  3. A user may enter any keyword that they want, but the keyword must be unique. There are no spaces in keywords.
  4. Only one Keyword Pair can be used per Property Listing.
  5. The Keyword Pair is used to promote the listing via text messaging.  It allows potential buyers to request information along with photos using their mobile device.
   
  Signage | Back to Top
  Ordering Signs
   
 

Signs printed with the keyword, short code and instructions need to be placed in front of the property. Please visit the cityphone signage page by clicking here for more information.  You will also find a link to our online signage store where you can create, order and ship signs directly to your door step.