Dashboard
   
 

My Account: Administrator
Account Options: Administrator
My Account: Real Estate Agent

   
  Agent Profiles & Management
   
 

Create An Agent
Agent's Listed Properties

   
  Edit Property Listings
   
 

Publishing A Property through Edit
Editing An Agent's Listing
Editing Restrictions

   
  Using & Buying Property Listing Credit
   
 

How Listing Credit Works
Assigning & Removing Credit from Agents

   
  Keywords
   
 

Keywords & Text Messages

   
  Signage
   
 

Order Signage

   
  Further Information
   
  For further information: mailto:support@mycityphone.com
   
   
  Dashboard | Back to Top
  My Account Details: Administrator
   
 

This panel shows you a breakdown of the information associated with your account.

No Agents Listed: The number of agent profiles that you have associated with your company.

No Properties Listed: The total number of properties listed by all of your agents.

No Listing Credits: The number of property credits you have available to create 'property listings' with.

   
  Account Options: Administrator
   
 

Admin Agent Priviledges: This determines whether or not your administrator account can also be used as an Agent Account.

Switch to Agent Profile: If you have enabled your administrator account to operate as an 'Agent' this option will automatically log you in as an agent.

   
  My Account: Real Estate Agent
   
 

No Properties Listed: The total number of properties that you have created.

No Listing Credits: The number of property credits you have available to create 'property listings'.

Keywords: The Keywords used to promote you and your listings.

Short Code: The number that potential buyers will text message the keyword into.

Listing credits are obtained in one of two ways. 1) An Agent can purchase more listing credits when the Buy More Credit link appears on the main page under No. Listing Credits. 2) These credits are assigned by the Administrator for your Real Estate Agencies Account.

   
  Agent Profiles & Management | Back to Top
  Create An Agent Profile
   
 

Creating an agent profile allows an individual to manage their own property listings.

   
  Agent Properties
   
 

An agent can create listings, edit listings, publish listings, upload photos, pull reports, purchase credits as well as create and manage keywords.

   
  Editing Properties | Back to Top
  Editing An Agent's Property Listing
   
 

Although an agent can manage their properties end to end, an Administrator can edit or delete property listings from any agent.

An agent can also edit their own property listings prior to publishing.

   
  Publishing a Property through Edit
   
 

When a Property is being edited, it may be published as part of this process.

Publishing a Property is final and the Property can no longer be edited.

   
  Editing Restrictions
   
 

A Property can only be edited if it has not been published.

   
  Using & Buying Property Listing Credit | Back to Top
  How Listing Credit Works
   
 
  1. Creating a Property Listing Costs 1 Credit.
  2. Publishing a Property spends a Credit.
  3. If a Property Listing is deleted and the Property Listing has not been published, the credit will be redeemed.
  4. If a Property Listing is published and is later deleted, the credit is redeemed.
   
  Assigning & Removing Credits from Agents
   
 

For an Agent to be able to List Properties they must have credit(s) assigned to their account.

An Agent can purchase their own listing credits.

An Admin can purchase credits for their company and assign them to specific agents linked to their company.

An Administrator can add to or subtract from an Agent's Credits.

Credits added to Agent's Profile are subtracted from the Agency's Credit Amount.

Credits removed from an Agent's Profile are added to the Agency's Credit Amount.

   
  Keywords | Back to Top
  Keywords & Text Messages
   
 
  1. Keywords are made of a pair of words, a Prefix & the Keyword.
  2. Prefixes such as Agent or House should be used.
  3. A user may enter any keyword that they want, but the keyword must be unique. There are no spaces in keywords.
  4. Only one Keyword Pair can be used per Property Listing.
  5. The Keyword Pair is used to promote the listing via text messaging.  It allows potential buyers to request information along with photos using their mobile device.
   
  Signage | Back to Top
  Ordering Signage
   
 

Signage can only be ordered for properties that are published. For more information about Signage please contact: sales@mycityphone.com

   
 
 
 
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